Data Privacy & Security 

1. Data Privacy Commitment

At Claryence, we take data protection seriously. We only collect the information we need to deliver a personalised learning experience and support your development as a manager.  We comply with UK GDPR and are committed to using your data lawfully, transparently and securely.

2. How We Use Your Data

We use your data to:

• provide and improve your learning experience,
• personalise simulations, coaching and assessments,
• ensure the platform functions safely and reliably.

We never sell your personal information. We only share data with trusted providers who meet strong security and data protection standards.

3. Your Rights

You have the right to access, correct or delete your personal data, and to ask us how it’s used. If you ever want to exercise your rights, just contact us — we’re here to help.

4. Data Storage & Retention

We store data securely using reputable cloud infrastructure and retain it only for as long as necessary to provide our services or comply with legal requirements. You can request deletion of your data at any time.

5. Security Commitment

Claryence is built with security in mind.  We work to Cyber Essentials standards and follow best practices for secure development, access controls, data encryption and continuous risk monitoring. As the platform grows, we will expand our security controls in line with industry expectations.

6. AI & Data Protection

Our AI-powered role-play simulations are designed with privacy by default. We use anonymised or pseudonymised data wherever possible, and we ensure that AI interactions comply with UK GDPR and with responsible AI development principles.

7. Third-Party Providers

Where we use third-party tools (such as cloud hosting, analytics or AI services), we ensure they meet strong security and data protection requirements and process data only under our instructions.

8. Ongoing Improvements

These statements represent our early-stage commitments. As Claryence evolves, we will publish full, detailed policies covering:

• Data Protection
• Security Standards
• AI Safety & Ethics
• Cookie & Tracking
• Responsible Use of AI in Learning & Development

We are committed to improving our controls continually as the platform grows.

9. Contact for Privacy & Security

If you have any concerns or questions about how your data is handled, please contact us at:
simon@claryence.co.uk